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Elmhurst Extended Care

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Address
200 E Lake St
Elmhurst, IL 60126
USA
Phone
630-516-5000
Contact name
Love Dave
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Reviews

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Overall rating:

(2 reviews)

5 Stars
By Visitor
01/29/2019
Really a great place. Staff are caring. Food is delicious. Therapy staff work wonders. Highly recommend!
1 Star
By Visitor
01/24/2019
1. NEGLECTFUL- they shower their residents once every two weeks, residents wait for diaper changes for hours. The entire facility reeks of urine and fecal matter. Very understaffed.
2. PREDATORY- management is unhelpful when it comes to insurance and payment matters. Social worker refuses to aid with medicaid applications. Contracts are predatory and attempt to make loved ones liable for payments.
3. DEMEANING- aids are demeaning and berate patients.
4. HORRIBLE- rooms have 3 patients per room with one TV between them all. Dementia and alzheimer's patients are in the same room as lucid patients.
5. DISGUSTING- viruses spread through the facility, nurses and aids are coughing and sneezing next to residents.
6. INEDIBLE FOOD- one CNA said to residents face "I wouldn't feed this food to my dog." Resident lost 20 lbs in one month's stay due to disgusting food. Diabetic diet is not adhered, feeding diabetic residents high sugar and carb diets.
7. RESIDENT IN PAIN- resident's pain medication was changed by doctor upon arrival to way below what resident was on previously. Took 3 weeks and multiple follow-ups with staff to get doctor to revaluate prescription. Nurses all attested they thought the dosage was an odd one and way too low for his pain but did not think to follow up with doctor.